Introduction

Feroze Studio Pilates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ferozestudiopilates.co.uk (the "Site"), and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, payment details, and any other information you provide when signing up for our services.
• Membership Information: Details related to your membership, including membership tier, start and end dates, payment status, and usage statistics.
• Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: Information about how you use our Site, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Manage Services: To manage your membership, process payments, and provide you with the services you have requested.
• To Communicate with You: To send you newsletters, updates, and other promotional materials via email. You can opt-out of receiving these communications at any time.
• To Improve Our Services: To analyze usage patterns and improve our Site and services.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Google Analytics

We use Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information.

Mailchimp Newsletter

We use Mailchimp to manage our email marketing campaigns. If you subscribe to our newsletter, your email address will be stored in Mailchimp's database. We use Mailchimp to send periodic emails and to track the effectiveness of our marketing campaigns. You can unsubscribe from our newsletters at any time by clicking the unsubscribe link in the emails.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no transmission over the Internet can be guaranteed to be completely secure.

Your Rights

You have the right to access, update, or delete your personal information. You can exercise these rights by contacting us at millie@ferozestudiopilates.co.uk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: millie@ferozestudiopilates.co.uk

Effective Date: 10th July 2024